Shipping and Returns
Free Shipping in India
We offer free standard shipping on all orders across India. No minimum purchase required.
International Orders
For international orders,a standard shipping charge of Rs 2200/- is charged. Import duties, taxes, tariff are paid separately by the customer, if applicable.
Order Processing
We aim to dispatch orders within 4 business days for items that are in stock.
Shipping Methods
We use various courier services to ensure the best possible delivery time. This allows us to get your order to you quickly and reliably.
Tracking
Once your order is shipped, you will receive a notification from us or our courier partner, which may be through email, SMS, or WhatsApp. This notification will include a tracking number so you can keep an eye on your package until it reaches you.
For details on when returns or exchanges are applicable, please refer to our Returns and Refund Policy.
Damage/Loss in Transit
In the rare event that your order is damaged or lost during transit, please contact us immediately. We take such matters very seriously and will promptly address any issues, which might include sending a replacement item or issuing a refund.
Delays
While we always aim to meet our delivery times, occasionally, there might be some delays due to unforeseen circumstances with our courier partners. Rest assured, in such cases, we will proactively reach out to you, inform you of the issue, and work on the best possible solution, including offering other options such as a refund if the issue is not resolved in a timely manner. We appreciate your understanding and patience in such situations. Your satisfaction is our utmost priority.
Contact Us
If you have any questions or concerns, feel free to get in touch with us
- Email: info@malaiyyo.in
- WhatsApp: +91 9892928336
- Support Timings: Monday to Friday, 10:30 AM – 6:30 PM
